Voice & Telephony

Future-proof your business communications with VoIP

Make the switch and enjoy streamlined communication with room to scale.

Old phone systems can hold your business back. With commited’s hands-on approach to VoIP phone solutions, you’ll reduce costs, increase productivity, and stay connected everywhere, anytime.

Why upgrade your phone system?

VoIP enables businesses to make phone calls over the internet or local area network,
instead of using expensive landlines.

Productivity

67% of remote workers report an increase in productivity with VoIP

Cost savings

Save up to 90% on international calls by switching to VoIP

Effortless scalability

63% of SMEs use VoIP due to its scalability

Reduced costs

Simply use any smartphone, tablet, or laptop. No need for additional hardware

Seamless communication

Stay connected with co-workers and customers, regardless of your location

Is your phone system holding the business back?

Many businesses struggle with old, outdated phone systems that get in the way of smooth operations, causing end users and customer complaints. 

High operational costs

Traditional phone systems have expensive call charges and infrastructure.

Limited scale

Adding new users can be complex, time-consuming, and expensive.

Inflexibility

Legacy systems don’t support the flexibility needed for remote work.

Poor reliability

Frequent downtime impacts productivity and customer service.

The commited ultimate VoIP solution

A seamless migration to a more efficient phone system.

As a 3CX Platinum Partner, commited has extensive expertise in deploying and supporting an all-in-one business phone system. Simple and hassle-free.

Our team will handle the entire migration from removing old kit to ordering new hardware, building and testing the system in the cloud before porting your number over. We will then support and maintain this solution for you.   

 

3CX technology for unified comms

When we put our name to something, we’re ‘all in’ for a reason. This VOIP phone solution goes beyond the standard business phone systems with powerful features, all tailored to suit businesses of any size. 

3CX App

Stay connected wherever business takes you with apps for Android, iOS, Windows, and web browsers.

Scalable

Easily manage your phone system and scale it to fit your business needs. Add new users or features quickly and efficiently.

Advanced call centre features

Enhance customer service and productivity with built-in call centre features, including:

  • Real-time switchboard & wallboard views
  • Powerful reporting (activity, queues, SLA & more)
  • Smart queue strategies with live performance stats
  • Call & chat monitoring for managers
  • Call recording for compliance and quality assurance
  • Ai to transcribe calls and voicemails
  • Hot Desking for flexible workspaces

How it works

01
Site visit

Assess your business needs and communication requirements.

02
Setup

Submit number ports, order hardware, configure Cloud system.

03
Go live

Connect your phones, devices, and apps. Remove legacy kit.

04
Ongoing support

Receive continuous support for optimum performance.

Voice & Telephony you can rely on

Clear ROI impact

Lower call costs, reduced infrastructure, and improved team productivity.

Proactive technical expertise

Over 90% of our team is technical, ensuring smooth, reliable operation.

Proven experience

20+ years delivering secure, efficient IT solutions.

North West presence

5 offices across Cumbria, West Yorkshire, and the wider North West.

Top-tier capability

3CX Platinum Partner status, bringing the latest tech to your business.

98% customer retention

Built on a foundation of trust and results-driven service.

Monitra
Alex Polley, CEO

Working with the team has removed the IT headaches entirely, letting us collaborate better and focus on delivering for our clients.

ICT Resources & Learning Manager Furness Academy

We had been paying around £60,000 per year for our office technology, this has dropped year on year to around £15,000.

Cumbria Heating Components

Excellent value for money.

Dean Gibson RC Primary School

Clear transparent pricing makes life much easier.

Hayes Garden World

The money we saved on printers lead us to be able to afford to introduce a new WiFi system.

Saverto UK

The support we’ve received has been excellent. We’ve seen a significant improvement across our business. We review footage and pinpoint inefficiencies or faults, allowing us to act fast, minimise disruption and improve safety within our manufacturing.

LCS Civils
Katrina Harwood, Office Manager

The team has been outstanding in supporting us through our Cyber Essentials Plus certification. Their expertise and hands-on approach made the entire process smooth and straightforward.

Express Linen Services Ltd
Lindsey Smith, Office Manager

The team has been brilliant. We achieved Cyber Essentials certification first time and the peace of mind it gives us has been invaluable for the last year.

JB Rawcliffe & Sons
Stuart Rawcliffe, Director

They don’t just fix problems, they help us make smarter tech decisions that actually move the business forward.

Technic Concrete Floors
Darren Murgatroyd

Since the guys came on board, our staff can get on with their work without constant IT interruptions. It’s made a real difference to productivity.

Chadwick Textiles
Jane Wilmott, Finance Director

Their team feels like an extension of ours, we know our systems are secure, and nothing slips through the cracks.

Hayes Garden World
Dallas Klein, Director

The team understand our business very well. I would definitely recommend, it’s been a pleasure doing business with them.

Rochdale Borough Council
Rick Dove, Epson

The savings that can be had, especially on a larger print fleet such as the one at Rochdale Council, can be absolutely massive.

Dean Gibson School
Audrey Banks

There are a lot of unscrupulous suppliers out there, so having a company that is easy to deal with, responsive and provides us with clear transparent pricing makes life much easier.

St Pauls C of E Junior School
Amanda Mowat

Prompt service, competent, friendly and highly knowledgeable staff, and competitive pricing. Issues are dealt with promptly and there is great continuity of service from the IT Manager who knows the history of our school.

Risedale
Tracy Brackwell, Director of Administration

The team are always on hand to resolve our issues, as a growing company with more and more technology needs, commited are on hand to ensure solutions are always there to enable us to work with technology to increase productiveness within our organisation.

Lavelle Waste Services
Sam Lavelle, Director

An outstanding partner in managing our IT services. Their support is proactive, reliable, and always tailored to what we need. Thanks to their expertise, our systems run smoothly and our team can focus on what we do best. Great service, great people.

Barrow AFC
Kelly Moxham, Partnership & Hospitality Coordinator

It’s fantastic and their support with our IT has been nothing short of exceptional.

Carnforth Town Council
Bob Bailey

Thank you team for the work you have carried out at Carnforth Civic Hall. The WiFi is great and has already made a huge difference. Really neat job with the wiring too, as I knew it would be.

Ellel St John CE Primary School
Gemma Tyson, EYFS KS1 Leader

The team has supported us for over ten years and consistently delivers excellent service. Highly skilled, friendly and always happy to help. They explain complex issues clearly and practically, and their support with compliance, policies and new initiatives is invaluable. A pleasure to work with!

Ellel St John CE Primary School
Sandra Rotheram, Bursar

Friendly, patient and extremely knowledgeable.  The team responds quickly, keeps me updated and ensures that the issue is properly resolved. They are always happy to help and make IT support feel easy and stress-free.

Mossgate Primary School
Rob Smith, Headteacher

A fantastic level of IT support for our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Bolton-le-Sands C of E Primary School
Sally French, Acting Headteacher

The team provides a fantastic level of IT support to our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Torrisholme Community Primary School
Danial Hargreaves, Headteacher

Hudson Hill provides friendly and highly professional IT support, always aiming to deliver the best service. Their remote assistance between weekly visits keeps us running efficiently and I’ve always found the team approachable, helpful and keen to continually improve.

Dallas Road Primary School
Karen Foster, School Business Manager

Extremely knowledgeable with the ability to resolve any complex technical issues. They are always willing to offer help or explain, even to the less IT minded staff in school and regularly go above and beyond the role. Hudson Hill are quick to respond to urgent issues. We would not be without them.

Caton Primary School
Anna Kenny, School Administrator

Always reliable, knowledgeable and quick to resolve any problems that we encounter. Highly recommend.

Is this right for you?

Strong fit
Your business needs a flexible, scalable phone solution
You want to reduce communication costs
You need comms for remote or hybrid teams
You want call centre features for improved customer service
Poor fit
You don’t rely on phone communication for business operations
You’re satisfied with your current system and don’t need scalability

Ready to upgrade your business phone system

Switching is simple, cost-effective, and scalable.