IT Support for Schools and Multi-Academy Trusts

When a server goes down before the morning register or a shared device fails mid-lesson, teaching stops. At commited, we deliver proactive, fixed-price IT support that keeps classrooms running.

We understand the complexities of DfE compliance, safeguarding and multi-site networks. That’s why we handle it for schools, academies and trusts across Manchester, Liverpool and surrounding areas – all so that your staff can focus on what matters most: supporting your students.

Future-proof IT built for modern learning

Minimised classroom disruption

Proactive monitoring prevents technical failures before they affect teaching time.

Budget certainty

Fixed monthly costs and no surprise fees so that your school can budget confidently.

Safeguarding and DfE compliance

Robust cyber security that protects sensitive student data and blocks online threats.

Unified device management

Reliable infrastructure that keeps shared devices and interactive displays connected and running smoothly.

Built with the challenges of educational IT support in mind

Schools and MATs face unique pressures that generic IT providers simply don’t understand. And between protecting vulnerable users every day and maintaining secure networks during exam periods, internal resources can be easily stretched.

We take responsibility for your school’s IT solutions, providing a full, qualified team without the hefty price and annual leave of an in-house IT department.

Instead of:
Unresolved IT issues
Compliance stress
Slow and outdated systems
Confusing IT support SLAs
We provide:
Remote support and site visits matched to your needs
Full DfE reviews and proactive safeguarding
Scalable cloud and network infrastructure
Clarity, transparency and long-term strategy planning

We remove the burden of IT management, so you can focus on education outcomes.

Proactively manage IT systems to reduce risks and prevent issues
Secure your network, devices, and data with robust cybersecurity practices
Enable modern learning with cloud, remote access, and collaboration tools
Strategic IT guidance to help schools leverage technology for long term

Our school IT solutions, tailored to DfE standards

Whether you’re a MAT, secondary school or university, we create bespoke IT strategies to meet the needs of your students and daily operations. We offer all-inclusive IT support for educational institutions that keeps you secure and productive.

Managed IT support

Fast support for staff across all school systems (average wait time of 46 seconds), with remote helpdesk and regular on-site visits matched to your needs.

Multi-layered cyber security

Keep data secure with proactive monitoring, advanced threat detection, antivirus, web and content filtering, email and device security, and remote access controls.

Backup & disaster recovery

Minimise lesson disruption and data loss from a breach or physical disaster with secure backup and rapid recovery solutions.

Google Workspace & Microsoft 365 for education

Secure environments for staff and students, using Google Workspace or Microsoft 365 for real-time collaboration and remote learning.

WiFi and network connectivity

Ensure fast, reliable connectivity across your site(s) to keep teaching, learning and admin functioning efficiently. 

Voice & telephony

Reliable communication systems that keep schools connected with staff, parents and the wider community.

CCTV & access control

Protect your premises with site security and manage out-of-bounds areas across your school.

Managed printing

Print worksheets and classroom resources more efficiently and for around 30% less than your current costs.

IT strategy, procurement & project delivery

Leverage our IT planning advice and buying power to get better prices on mobile and student devices, servers, cabling, CCTV and more.

Trusted by schools across the North West

commited has over two decades of experience delivering IT solutions and we know what it takes to deliver high-quality teaching and learning.

29 blue blue
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years delivering IT solutions

Proven track record of aiding schools and trusts in their educational mission.

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+
schools and MATs supported

Successfully managing complex and multi-site infrastructure across the region.

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%
retention rate

Building long-term relationships on accountability, trust and real educational impact.

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SLA resolution success

No empty promises here. We deliver fast support so your teachers can get back to doing what they do best.

St Pauls C of E Junior School
Amanda Mowat

Prompt service, competent, friendly and highly knowledgeable staff, and competitive pricing. Issues are dealt with promptly and there is great continuity of service from the IT Manager who knows the history of our school.

Ellel St John CE Primary School
Gemma Tyson, EYFS KS1 Leader

The team has supported us for over ten years and consistently delivers excellent service. Highly skilled, friendly and always happy to help. They explain complex issues clearly and practically, and their support with compliance, policies and new initiatives is invaluable. A pleasure to work with!

Ellel St John CE Primary School
Sandra Rotheram, Bursar

Friendly, patient and extremely knowledgeable.  The team responds quickly, keeps me updated and ensures that the issue is properly resolved. They are always happy to help and make IT support feel easy and stress-free.

Mossgate Primary School
Rob Smith, Headteacher

A fantastic level of IT support for our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Bolton-le-Sands C of E Primary School
Sally French, Acting Headteacher

The team provides a fantastic level of IT support to our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Torrisholme Community Primary School
Danial Hargreaves, Headteacher

Hudson Hill provides friendly and highly professional IT support, always aiming to deliver the best service. Their remote assistance between weekly visits keeps us running efficiently and I’ve always found the team approachable, helpful and keen to continually improve.

Dallas Road Primary School
Karen Foster, School Business Manager

Extremely knowledgeable with the ability to resolve any complex technical issues. They are always willing to offer help or explain, even to the less IT minded staff in school and regularly go above and beyond the role. Hudson Hill are quick to respond to urgent issues. We would not be without them.

Caton Primary School
Anna Kenny, School Administrator

Always reliable, knowledgeable and quick to resolve any problems that we encounter. Highly recommend.

Top-tier capability
Rubber-stamped by leading vendors

Partnering with commited: How it works

School leadership teams don’t have time to micromanage IT. Our model is designed to be simple, proactive, and aligned with both your school’s needs and DfE requirements.

01
Review

Using our unique DfE toolkit, we review your current tech compliance, and understand your goals and challenges – all with no setup fee.

02
Plan

We develop and execute a strategy that future-proofs your IT environment. You get fixed, predictable monthly costs and no surprise charges.

03
Run

We proactively fix issues before they impact learning. When out-of-scope IT projects are required, they’re priced clearly only as demand arises.

04
Improve

We conduct quarterly reviews to keep pace with education technology trends, ensuring your infrastructure scales seamlessly as your school or trust grows.

IT that supports student success and DfE compliance

Reactive IT support that simply fixes broken tech isn’t enough for modern schools. Switch to an accountable IT partner that prevents issues before they disrupt learning and thinks strategically about the resources you’ll need in the future.

Book your no-obligation DfE IT review today, and we’ll:

  • Assess your school’s current DfE compliance setup
  • Pinpoint opportunities for improvement
  • Uncover high-to-medium-risk security concerns
  • Create a detailed three-year roadmap on how to level up your IT in line with your institution’s goals
  •  

IT support for education FAQs

We provide educational institutions with a range of services as part of our managed IT support. These include cyber security, Microsoft 365, cloud services, and backup and disaster recovery. We also offer security and communication services including telephony and CCTV. When you partner with commited, we’ll design a tailored support plan around the specific needs of your school or trust.

Absolutely. Whether you need us to take total ownership of your IT management to free up your leadership team or you need us to work alongside your existing on-site staff, we adapt to you. We empower internal teams with expert advice, strategies, resources and out-of-hours support that keeps systems running round the clock.

We offer strong cyber security measures and ongoing monitoring to protect sensitive information and can also provide staff training on proactive DfE compliance. We also offer backup and data recovery as well as education-based technology best practices.