Small Business IT Support 

Reliable IT. Predictable costs. More time to focus on growth.

commited provides fixed-price managed IT services and strategic IT advice for SMEs.

We take responsibility for running and securing your IT, helping your business stay productive, resilient and compliant, which frees leadership teams to focus on the bottom line.

Effectively managed IT for SME leaders

Reduced downtime

Fewer outages that disrupt operations, customers and cash flow.

Cost certainty

Clear, predictable IT costs in a world of rising labour and supplier prices.

Productive teams

Systems that support people instead of generating complaints.

Security & resilience

Lower risk of data loss, cyber incidents and compliance issues.

Management relief

IT off your plate without hiring an internal team.

The reality for SMEs

IT underpins everything from finance, operations, customer experience and compliance. But for many SMEs and their end users, it’s also a constant source of frustration where downtime saps productivity and confidence.

We understand you’d rather be focussing on revenue, profit, cashflow, risk management and efficiency.

But, we regularly see SME leaders dealing with:

Unclear value or ROI from IT spend

Slow response times when things go wrong

One man bands who go bust, on holiday or off sick

A cyber attack and loss of critical data

Bad IT supplier contracts and poor project delivery

Suppliers who talk technology, not business impact

We run IT as a managed business function not a technical add-on.

commited exists to remove the IT burden, not add to it. We take responsibility for keeping your IT stable, secure and aligned to how your business operates. Think of us as your fractional IT director and delivery team without the overhead.

Proactively manage IT systems to prevent disruption
Improve security and reduce risk via a cyber security model
Support modern working with cloud, remote access, collaboration
Provide strategic IT guidance for long term benefit

IT services for SMEs

We support all or part of your network for a fixed price.
All services work together to create a stable, secure IT foundation for growth.

Managed IT Support
Day-to-day IT run properly
Cyber Security
Reduce risk and protect the business
Backup & Disaster Recovery
Protect data and recover fast
Microsoft 365
Secure, productive modern working
Modern Workplace

Tools for productive working
Telephony, device management, WiFi & internet, CCTV and managed print

Cloud infrastructure
Scalable systems without complexity
IT Strategy & Consultancy
Practical, business-led IT direction
Voice & Telephony

Comms for more effective business

CCTV & Door Access

Integrated solutions to define your business

Managed Print

Print, scan and copy for 30% less

IT procurement & project deployment

The right IT at the right price bought and installed efficiently.
Device, servers,  telephony, cabling and more.

How our commercial model works

For most SMEs, our proactive fixed price approach delivers greater resilience at lower total cost than reactive support or internal firefighting.

Fixed, predictable monthly overhead
Fixed, predictable monthly overhead
No surprise costs
Scales as your business grows

How it works

A simple model with a dedicated account team, designed for busy SME leadership teams.
You run the business, we run your IT.

01
Understand
Your business, risks and priorities
02
Stabilise
Secure and optimise the IT environment
03
Run
Proactive management and support
04
Improve
Ongoing reviews and practical improvements

IT SMEs can depend on

Clear ROI impact

Proven reductions in downtime, operational risk and IT cost.

Enterprise-class technical expertise

Over 90% of our people are technical and execution focussed

Proven experience

20+ years using IT to support and scale SMEs

Strong local presence and scale

5 offices across Cumbria, West Yorkshire and the wider North West

Top-tier capability

Vendor accreditations that support delivery, not marketing

98% customer retention

Long-term relationships built on outcomes and accountability

Monitra
Alex Polley, CEO

Working with the team has removed the IT headaches entirely, letting us collaborate better and focus on delivering for our clients.

JB Rawcliffe & Sons
Stuart Rawcliffe, Director

They don’t just fix problems, they help us make smarter tech decisions that actually move the business forward.

Technic Concrete Floors
Darren Murgatroyd

Since the guys came on board, our staff can get on with their work without constant IT interruptions. It’s made a real difference to productivity.

Risedale
Tracy Brackwell, Director of Administration

The team are always on hand to resolve our issues, as a growing company with more and more technology needs, commited are on hand to ensure solutions are always there to enable us to work with technology to increase productiveness within our organisation.

Lavelle Waste Services
Sam Lavelle, Director

An outstanding partner in managing our IT services. Their support is proactive, reliable, and always tailored to what we need. Thanks to their expertise, our systems run smoothly and our team can focus on what we do best. Great service, great people.

Barrow AFC
Kelly Moxham, Partnership & Hospitality Coordinator

It’s fantastic and their support with our IT has been nothing short of exceptional.

Book a free IT Review

A short, no-obligation session for SME directors.

You’ll get:

  • Visibility of IT risks and inefficiencies
  • Practical, prioritised recommendations
  • A clear view of what “IT run properly” looks like for your business