Privacy Policy

Introduction

Welcome to Hudson Hill Consulting Ltd, trading as commited, privacy policy.

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and store your personal data when you visit our website or use our services, and it outlines your rights under data protection law.

This policy is provided in a layered format so you can click through to specific areas for more detail.

1. Important Information and Who We Are

Purpose of this Privacy Policy
This policy explains how Hudson Hill Consulting Ltd trading as commited collects and processes personal data when you use our website, subscribe to newsletters, make enquiries, or use our services.

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller
Hudson Hill Consulting Ltd trading as commited is the data controller for the personal data we process (“we”, “us”, or “our”).

Contact Details
If you have questions about this privacy policy or wish to exercise your data rights, please contact our Data Protection Officer (DPO):

  • Email: nichola.seddon@hudsonhill.co.uk
  • Phone: 01925 294780
  • Postal Address: 7 Beeston Court, Stuart Road, Manor Park, Runcorn, WA7 1SS

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to the Privacy Policy
We may update this policy periodically. Please check back regularly for updates.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data, including:

Category

Examples

Identity Data

First and last name

Contact Data

Email address, business phone, company name, location

Technical/Usage Data

IP address, browser type, device, pages visited, time spent on pages, cookies

Profile Data

Your preferences, account settings, or newsletter subscriptions

Marketing & Communications

Your marketing preferences, engagement with our communications

We do not collect Special Categories of Personal Data (e.g., health, racial or ethnic data, political beliefs) or information about criminal convictions.

If you do not provide personal data
If required personal data is not provided, we may be unable to provide certain services, process transactions, or respond to enquiries.

3. How We Collect Your Data

We collect data via:

  • Direct interactions: You provide information when enquiring, subscribing to newsletters, using services, or contacting us via email, phone or web forms.
  • Automated technologies: Cookies, server logs, and other tracking technologies collect technical data on how you use our website.
  • Third parties/public sources: Data from analytics providers, social media, payment processors, and public sources such as Companies House.

4. How We Use Your Personal Data

We use personal data under the following lawful bases:

  • Performance of a contract – to provide services or complete transactions.
  • Legitimate interest – to improve our website, services, marketing, customer experience, account management, and service delivery.
  • Legal obligation – to comply with laws or regulations.

Purposes for Use

Purpose

Data Used

Legal Basis

Service delivery & account management

Identity, Contact, Profile, Financial, Transaction

Contract / Legitimate Interest

Marketing communications & newsletters

Identity, Contact, Usage, Profile

Legitimate Interest

Analytics & website improvement

Technical, Usage

Legitimate Interest

Customer support & enquiries

Identity, Contact, Usage

Contract / Legitimate Interest

Direct marketing & remarketing

Identity, Contact, Technical, Usage, Profile

Legitimate Interest

Your Rights Regarding Marketing
You may opt out of marketing communications at any time via the unsubscribe link in emails or by contacting us directly.

5. Cookies and Tracking

Cookies are small files stored on your device to improve website performance and user experience. You can manage your cookie preferences in your browser. Disabling cookies may limit website functionality. See our Cookie Policy for more details.

6. Data Sharing

We may share your personal data with:

  • Service providers and partners assisting with IT services, email marketing, CRM, or analytics.
  • Professional advisers, including legal, banking, insurance, and accounting services.
  • Entities involved in business transfers, mergers, or acquisitions.

We do not sell your personal data, and third parties must comply with UK data protection law.

7. International Transfers

Data may be processed outside the UK. We ensure adequate safeguards, such as standard contractual clauses, to maintain the same level of protection.

8. Data Security

We implement technical and organisational measures to safeguard personal data from loss, misuse, or unauthorised access. Access is limited to authorised personnel who are subject to confidentiality obligations.

9. Data Retention

We retain personal data only as long as necessary for its intended purposes, legal, regulatory, tax, or accounting requirements as follows:

  • Customer contact, identity, financial, and transaction data: up to 6 years after the end of the relationship (for tax and accounting compliance).
  • Marketing and newsletter preferences: until you opt out.
  • Analytics and technical data: anonymised or deleted after 12–24 months, unless longer retention is required for legitimate interest purposes.
  • Data no longer required will be securely deleted or anonymised.

10. Your Legal Rights

You have the following rights under data protection law:

  • Access, correct, or update your personal data
  • Request deletion or restriction of processing
  • Object to processing based on legitimate interests (including marketing)
  • Withdraw consent where processing is consent-based
  • Receive a copy or transfer of your data

To exercise your rights:
Contact our DPO at nichola.seddon@hudsonhill.co.uk or 01925 294780.

Requests are typically responded to within one month.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

11. Contact Us

If you have questions about this policy or how we handle personal data:

  • Email: nichola.seddon@hudsonhill.co.uk
  • Phone: 01925 294780
  • Postal Address: Unit 3, 99, 101 Birds Royd Lane, Brighouse, HD6 1NG