Fully Managed IT Support

Proactively owning your IT for more efficient, productive business.

Let commited run your IT so your organisation can run without interruption.

Proactive IT support for growing businesses that need stability, security and cost control. We take ownership of day-to-day IT, reduce risk and give leadership teams certainty without distraction.

Fully managed IT for growth

Fewer
disruptions

Proactive monitoring and maintenance prevent issues before they impact operations.

Predictable monthly IT costs

One clear operating cost instead of reactive fixes and creeping, unplanned spend.

More productive teams

Faster, more reliable systems reduce frustration and wasted time across the business.

Lower risk, better protection

Continuous patching, monitoring and backup reduce security and continuity risk.

One accountable partner

No finger pointing, we run your IT end to end, so you can focus on growing the business.

Monitra
Alex Polley, CEO

Working with the team has removed the IT headaches entirely, letting us collaborate better and focus on delivering for our clients.

JB Rawcliffe & Sons
Stuart Rawcliffe, Director

They don’t just fix problems, they help us make smarter tech decisions that actually move the business forward.

Technic Concrete Floors
Darren Murgatroyd

Since the guys came on board, our staff can get on with their work without constant IT interruptions. It’s made a real difference to productivity.

Chadwick Textiles
Jane Wilmott, Finance Director

Their team feels like an extension of ours, we know our systems are secure, and nothing slips through the cracks.

Hayes Garden World
Dallas Klein, Director

The team understand our business very well. I would definitely recommend, it’s been a pleasure doing business with them.

Dean Gibson School
Audrey Banks

There are a lot of unscrupulous suppliers out there, so having a company that is easy to deal with, responsive and provides us with clear transparent pricing makes life much easier.

St Pauls C of E Junior School
Amanda Mowat

Prompt service, competent, friendly and highly knowledgeable staff, and competitive pricing. Issues are dealt with promptly and there is great continuity of service from the IT Manager who knows the history of our school.

Risedale
Tracy Brackwell, Director of Administration

The team are always on hand to resolve our issues, as a growing company with more and more technology needs, commited are on hand to ensure solutions are always there to enable us to work with technology to increase productiveness within our organisation.

Lavelle Waste Services
Sam Lavelle, Director

An outstanding partner in managing our IT services. Their support is proactive, reliable, and always tailored to what we need. Thanks to their expertise, our systems run smoothly and our team can focus on what we do best. Great service, great people.

Barrow AFC
Kelly Moxham, Partnership & Hospitality Coordinator

It’s fantastic and their support with our IT has been nothing short of exceptional.

Carnforth Town Council
Bob Bailey

Thank you team for the work you have carried out at Carnforth Civic Hall. The WiFi is great and has already made a huge difference. Really neat job with the wiring too, as I knew it would be.

Ellel St John CE Primary School
Gemma Tyson, EYFS KS1 Leader

The team has supported us for over ten years and consistently delivers excellent service. Highly skilled, friendly and always happy to help. They explain complex issues clearly and practically, and their support with compliance, policies and new initiatives is invaluable. A pleasure to work with!

Ellel St John CE Primary School
Sandra Rotheram, Bursar

Friendly, patient and extremely knowledgeable.  The team responds quickly, keeps me updated and ensures that the issue is properly resolved. They are always happy to help and make IT support feel easy and stress-free.

Mossgate Primary School
Rob Smith, Headteacher

A fantastic level of IT support for our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Bolton-le-Sands C of E Primary School
Sally French, Acting Headteacher

The team provides a fantastic level of IT support to our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Torrisholme Community Primary School
Danial Hargreaves, Headteacher

Hudson Hill provides friendly and highly professional IT support, always aiming to deliver the best service. Their remote assistance between weekly visits keeps us running efficiently and I’ve always found the team approachable, helpful and keen to continually improve.

Dallas Road Primary School
Karen Foster, School Business Manager

Extremely knowledgeable with the ability to resolve any complex technical issues. They are always willing to offer help or explain, even to the less IT minded staff in school and regularly go above and beyond the role. Hudson Hill are quick to respond to urgent issues. We would not be without them.

Caton Primary School
Anna Kenny, School Administrator

Always reliable, knowledgeable and quick to resolve any problems that we encounter. Highly recommend.

Problems with most IT support

Most businesses don’t suffer from bad IT, they suffer from unmanaged IT.  For business managers, this creates risk, distraction and uncertainty.

Issues fixed only after disruption has already occurred

No single partner owns performance, security and continuity

Downtime quietly erodes productivity and revenue

Cyber and compliance risks are hidden

Leadership time is lost firefighting issues that shouldn’t exist

Accountable for uptime, security and continuity

Preventing problems before they impact operations

Continuously improving performance and reliability

Clear on cost, risk and priorities

Proactive with strategic advice for long term ROI

 

What we will do for you

We run your IT as a 24/7 extension of your business team.

commited doesn’t just respond when something breaks, we proactively manage, monitor and optimise your IT environment so it consistently supports how your business operates.  We are your strategic IT team.

IT should quietly enable growth and mitigate risk, not distract management attention.”

What’s included in fully managed IT support

We tailor our service to your objectives and IT environment, providing clear agreed SLAs, which are reviewed quarterly and adjusted as your business evolves.

Proactive monitoring of servers, desktops and infrastructure

Unlimited remote user support

Managed on-site engineers when needed

Automated patching and updates

Server, workstation and network support

Backup monitoring and disaster recovery automation

Antivirus and managed security tasks

Remote access support for hybrid teams

ISP and connectivity issue management

Asset, licence and compliance monitoring

IT Hardware and software licensing procurement

Fixed monthly overhead

You want to know your monthly outgoings, so you can manage cashflow and investments for growth and efficiency.  That’s why we have commited to a fixed price proactive service.

No surprise setup fees
Predictable monthly cost priced per user and IT make-up
One operating expense with no surprises
Scales as your business grows

How it works

Dedicated account managers and technical hands are assigned to your business.  We follow a well executed, low-friction methodology that aims to quickly onboard you without disruption.  You focus on the business.  We handle the IT.

01
Assess

Understand your current environment, risks and priorities

02
Stabilise

Implement proactive monitoring and protection

03
Run

Day-to-day management, optimisation and support

04
Improve

Ongoing quarterly reviews, reporting and refinement

IT Support you can rely on

Clear ROI impact

Proven reductions in downtime, operational risk and cost.

Enterprise-class technical expertise

Over 90% of our people are technical.

Proven experience

20+ years using IT to scale and stabilise growing organisations.

Strong local presence

5 offices across Cumbria, West Yorkshire and the wider North West.

Top-tier capability

Vendor accreditations that back up delivery.

98% customer retention

Long-term relationships built on strategy, accountability and outcomes.

Monitra
Alex Polley, CEO

Working with the team has removed the IT headaches entirely, letting us collaborate better and focus on delivering for our clients.

ICT Resources & Learning Manager Furness Academy

We had been paying around £60,000 per year for our office technology, this has dropped year on year to around £15,000.

Cumbria Heating Components

Excellent value for money.

Dean Gibson RC Primary School

Clear transparent pricing makes life much easier.

Hayes Garden World

The money we saved on printers lead us to be able to afford to introduce a new WiFi system.

Saverto UK

The support we’ve received has been excellent. We’ve seen a significant improvement across our business. We review footage and pinpoint inefficiencies or faults, allowing us to act fast, minimise disruption and improve safety within our manufacturing.

LCS Civils
Katrina Harwood, Office Manager

The team has been outstanding in supporting us through our Cyber Essentials Plus certification. Their expertise and hands-on approach made the entire process smooth and straightforward.

Express Linen Services Ltd
Lindsey Smith, Office Manager

The team has been brilliant. We achieved Cyber Essentials certification first time and the peace of mind it gives us has been invaluable for the last year.

JB Rawcliffe & Sons
Stuart Rawcliffe, Director

They don’t just fix problems, they help us make smarter tech decisions that actually move the business forward.

Technic Concrete Floors
Darren Murgatroyd

Since the guys came on board, our staff can get on with their work without constant IT interruptions. It’s made a real difference to productivity.

Chadwick Textiles
Jane Wilmott, Finance Director

Their team feels like an extension of ours, we know our systems are secure, and nothing slips through the cracks.

Hayes Garden World
Dallas Klein, Director

The team understand our business very well. I would definitely recommend, it’s been a pleasure doing business with them.

Rochdale Borough Council
Rick Dove, Epson

The savings that can be had, especially on a larger print fleet such as the one at Rochdale Council, can be absolutely massive.

Dean Gibson School
Audrey Banks

There are a lot of unscrupulous suppliers out there, so having a company that is easy to deal with, responsive and provides us with clear transparent pricing makes life much easier.

St Pauls C of E Junior School
Amanda Mowat

Prompt service, competent, friendly and highly knowledgeable staff, and competitive pricing. Issues are dealt with promptly and there is great continuity of service from the IT Manager who knows the history of our school.

Risedale
Tracy Brackwell, Director of Administration

The team are always on hand to resolve our issues, as a growing company with more and more technology needs, commited are on hand to ensure solutions are always there to enable us to work with technology to increase productiveness within our organisation.

Lavelle Waste Services
Sam Lavelle, Director

An outstanding partner in managing our IT services. Their support is proactive, reliable, and always tailored to what we need. Thanks to their expertise, our systems run smoothly and our team can focus on what we do best. Great service, great people.

Barrow AFC
Kelly Moxham, Partnership & Hospitality Coordinator

It’s fantastic and their support with our IT has been nothing short of exceptional.

Carnforth Town Council
Bob Bailey

Thank you team for the work you have carried out at Carnforth Civic Hall. The WiFi is great and has already made a huge difference. Really neat job with the wiring too, as I knew it would be.

Ellel St John CE Primary School
Gemma Tyson, EYFS KS1 Leader

The team has supported us for over ten years and consistently delivers excellent service. Highly skilled, friendly and always happy to help. They explain complex issues clearly and practically, and their support with compliance, policies and new initiatives is invaluable. A pleasure to work with!

Ellel St John CE Primary School
Sandra Rotheram, Bursar

Friendly, patient and extremely knowledgeable.  The team responds quickly, keeps me updated and ensures that the issue is properly resolved. They are always happy to help and make IT support feel easy and stress-free.

Mossgate Primary School
Rob Smith, Headteacher

A fantastic level of IT support for our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Bolton-le-Sands C of E Primary School
Sally French, Acting Headteacher

The team provides a fantastic level of IT support to our school from advice about hardware and cybersecurity to teaching resources and staff training. Always approachable and able to provide simple and clear explanations to staff with varying IT skills which are essential. We would be lost without their expertise at Mossgate Primary School & Little Saplings Nursery.

Torrisholme Community Primary School
Danial Hargreaves, Headteacher

Hudson Hill provides friendly and highly professional IT support, always aiming to deliver the best service. Their remote assistance between weekly visits keeps us running efficiently and I’ve always found the team approachable, helpful and keen to continually improve.

Dallas Road Primary School
Karen Foster, School Business Manager

Extremely knowledgeable with the ability to resolve any complex technical issues. They are always willing to offer help or explain, even to the less IT minded staff in school and regularly go above and beyond the role. Hudson Hill are quick to respond to urgent issues. We would not be without them.

Caton Primary School
Anna Kenny, School Administrator

Always reliable, knowledgeable and quick to resolve any problems that we encounter. Highly recommend.

Is this right for you?

Strong fit
IT is critical to day-to-day operations
You want accountability, not excuses
You value stability, security and clarity
You operate in a regulated market
Poor fit
You only want ad-hoc, break-fix support
Price is the only deciding factor

Book your free IT review

A short, no-obligation session that gives leadership clarity.

You will get:

  • Visibility of current risks and inefficiencies
  • Practical, prioritised improvement actions
  • A clear view of what “IT done properly” looks like for your business

No jargon. No scare tactics. Just a clear view of where you stand.